Version v2026.1

General Terms and Conditions

These terms govern the carriage contracts entered into via the platform between NEWTOWT and its customers.

1. Subject

Maritime transport of palletised goods by sailing cargo between the ports served by NEWTOWT.

2. Order

A quotation request carries no price. NEWTOWT's sales team issues an offer; the order is firm once confirmed by NEWTOWT, under the booking note that sets its terms. The offer may be adjusted for hazardous, oversized goods or specific logistics constraints.

3. Cancellation

Window before ETD Cancellation fee
> 30 days0 %
30 → 7 days25 %
7 → 2 days50 %
< 2 days100 %

4. Hazardous goods

Any cargo falling under the IMDG Code must be declared in the quotation request. A Safety Data Sheet (SDS) PDF must be attached. NEWTOWT reserves the right to refuse cargo whose classification is incompatible with its stowage capabilities.

5. Liability

In accordance with the Brussels Convention (Hague-Visby Rules), NEWTOWT's liability as a maritime carrier is capped at the applicable schedule. Cargo All-Risks insurance is recommended and can be subscribed via our partners.

6. Force majeure

Storms, embargoes, armed conflicts, pandemics, port blockades constitute force majeure events that suspend contractual obligations without indemnity.

7. Personal data

See privacy policy .

8. Governing law

French law. Le Havre commercial court has jurisdiction.

Contact : communication@towt.eu